Questions, answered.
Everything authors and publishers ask before they upload. Cannot find yours? Write to us and a person will reply within one working day.
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01Royalties & pricing
How much does InkPeach charge?
Nothing upfront. InkPeach keeps 10% of net receipts on the Author plan (8% on the Press plan). Net receipts are what the retailer pays us after their own share. You receive the remaining 90%.
What is the difference between list price and net receipts?
List price is what the reader sees. Retailers keep a share, commonly 30% to 50% depending on store and price band, and some deduct taxes or delivery fees. What remains is the net receipt, and InkPeach’s commission is calculated on that amount.
Can I set different prices in different countries?
Yes. You set one base price and we convert it to local currencies with retailer-friendly price endings. You can override individual territories whenever you like.
Can I run promotions or make a book free?
Yes. Schedule discounts or free periods in advance. Be aware that some retailers, especially Amazon, apply their own price-matching rules, and permafree depends on that store matching your free price elsewhere.
Do library sales earn royalties?
Yes. Library platforms pay per licence or per loan. These sales appear in your statement with the same 90% net share as retail.
02Rights & exclusivity
Is InkPeach exclusive?
No. You may sell through other aggregators, directly from your website or through any store, at any time. The only caveat is a specific programme such as Kindle Select, which demands exclusivity on that store only. In that case simply deselect Amazon.
Do I keep my copyright?
Always. You grant us a non-exclusive licence to deliver your files to the channels you select. That licence ends when you remove the title or close your account.
Can I remove a book?
Yes. Withdraw a title from one channel or all of them from your dashboard. Retailers usually act within 24–72 hours. Readers who already bought the book keep their copy.
Do I need an ISBN?
Some stores require one. You can enter your own or ask us to assign a free InkPeach ISBN. Each format (EPUB, audiobook, print) needs its own. See our ISBN notes.
Is AI-generated content allowed?
Retailers require disclosure of AI-generated text, images and narration. The upload wizard asks about this, and we pass the answer to every store. Content that breaks a retailer’s policy may be refused.
03Files & formats
Which file types can I upload?
Ebooks: EPUB 2 or 3, or a styled Word (.docx) file that we convert. Audiobooks: MP3, M4B or WAV, chaptered. Covers: JPG or PNG at 1600 px on the shortest side or larger, RGB.
Can I upload a PDF?
We do not distribute PDFs as ebooks, because they do not reflow on e-readers. For picture books and cookbooks, use fixed-layout EPUB. We can advise if you have a PDF-only source.
What are the audiobook requirements?
Consistent loudness (around -20 dB RMS), peak below -3 dB, 44.1 kHz, at least 192 kbps MP3 or AAC. Provide an opening credits file, closing credits and a retail sample of up to five minutes.
Do you do conversion and formatting?
Conversion from a clean Word file is included at no charge. If your manuscript needs extensive layout, we can recommend independent formatters. We do not mark up their work.
What does quality control check?
EPUB validity, working navigation, cover size and ratio, embedded fonts, image quality, front matter and ISBN consistency, plus the content rules of each retailer.
04Timelines & delivery
How fast will my book be live?
We review files within one working day. Most large retailers publish one to three days after delivery. Library and regional platforms can take up to a week or more.
Can I schedule a pre-order?
Yes, on stores that support pre-orders. You can set a release date up to 12 months ahead and upload the final file as late as 72 hours before release.
How quickly do updates appear?
Price, description and cover changes usually propagate in 24–48 hours. A new manuscript file is re-checked and re-delivered, then refreshed in stores within one to three days.
Why has my book not appeared in one store?
Check the channel status in your dashboard. If it says Delivered, the retailer is processing it. If it says Rejected, you will see the reason. If two weeks pass without a change, contact support and we will chase the retailer.
05Payments & tax
When do I get paid?
Monthly. Retailers settle with us around 30–60 days after month end, and we pay you within a few days of receiving funds. Expect payment 45–60 days after the month of sale.
How do I receive payment?
By bank transfer (SEPA, ACH, SWIFT) or PayPal. Choose your preferred currency (EUR, USD or GBP) in your account settings. Bank fees on international transfers are deducted by your bank.
Is there a minimum payout?
Yes, 25 in your chosen currency. Balances below this roll forward until they pass the threshold.
What about taxes?
You complete a tax interview when you create your account. US authors submit a W-9 or W-8BEN. We withhold tax only where the law demands it, and provide annual statements for your records.
Can I split royalties with a co-author?
Author plan accounts receive a single payment. Press plan accounts can set percentage splits among contributors and have us pay each one directly.
06Account & support
How do I create an account?
Go to Sign up, confirm your email and complete your profile. You can upload a first title the same day.
Can I move books from another aggregator?
Yes. Upload the same files and ISBNs here, then remove the title from the other service. Contact support and we will coordinate timing so there is no gap in availability.
Can I close my account?
At any time. Your books are withdrawn from stores, outstanding royalties are paid out and you can export your sales history first.
How do I contact support?
Use the contact form or email support@inkpeach.com. We answer within one working day, and presses on Press plans receive same-day replies.
Still wondering?
Our team reads every message. Ask about anything, from file specs to royalty maths.